Cookies Policy | Lucky Ones Casino

What cookies are

Cookies are small text files placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device or remember information about a visit. Cookies can help a website work properly, remember preferences and provide information about how visitors use its pages.

Lucky Ones Casino may also use technologies that perform a similar function, including pixels, tags, software development kits, local storage and device identifiers. In this policy, we refer to cookies and these similar technologies together as “cookies”, unless the context requires a distinction.

Some cookies are set directly by Lucky Ones Casino. Other cookies may be set by service providers that support website hosting, security, analytics, communication, fraud prevention or other website functions. These providers may process information in accordance with their own privacy notices and contractual obligations.

First-party and third-party cookies

First-party cookies are set by Lucky Ones Casino or by a service operating on our behalf.
Third-party cookies are set by another organisation when its service is used on, connected with or made available through our website.
The use of a third-party cookie does not necessarily mean that Lucky Ones Casino shares all information held about you with that third party.
The availability and purpose of particular cookies may change as website features, service providers and legal requirements change.

How we use cookies

Cookies may be used for several purposes. The cookies used on a particular page can depend on the features available, the device or browser being used and the choices you make through our cookie settings.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, page navigation, security controls, fraud prevention, load balancing and the operation of forms or other essential features. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the website to function, they may remain active even when optional cookies are declined.

Preference and functionality cookies

These cookies remember choices or settings so that the website can provide a more consistent experience. For example, they may help remember language, display or regional preferences, where those features are available. They may also support features that you choose to use. If these cookies are disabled, some preferences may need to be entered again and certain functions may be less convenient.

Analytics and performance cookies

These cookies help us understand how visitors use the website, such as which pages are visited, how visitors move between pages and whether pages or features perform as expected. The information may be used in an aggregated or otherwise analysed form to identify errors, improve layout, monitor performance and make the website easier to use.

Security, compliance and responsible operation

Cookies and related technologies may support identity checks, account protection, responsible operation of gambling services, detection of unusual activity and compliance processes. They may help us recognise a device or session, protect the website from misuse and investigate activity that could affect users or the integrity of the service. These technologies do not replace other checks or controls that may be required.

Advertising and communications cookies

Where applicable and permitted, optional cookies may help measure the effectiveness of marketing or present information that is more relevant to your interests. We do not treat the acceptance of optional cookies as a requirement to use essential website functions. Marketing activities may be subject to separate preferences, terms and legal restrictions.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, decline them or choose between categories. Your choices may be saved in a preference cookie so that the notice is not displayed repeatedly. You can review or change your choices using the cookie preference option made available on the website.

You can also control cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. Some browsers can notify you when a cookie is being placed, while others allow you to block third-party cookies separately. Instructions vary between browsers and devices, so you should consult the relevant provider’s support information.

Blocking all cookies may affect sign-in, account security, navigation and other essential website functions.
Deleting cookies may remove saved preferences and may require you to make choices again.
Cookie controls on one browser or device may not apply to another browser or device.
Declining optional cookies may not prevent all advertising or communications, but it can limit the information used for certain personalisation or measurement purposes.
Some services may offer their own privacy or opt-out controls, which operate separately from our website settings.

A cookie preference does not necessarily delete information that was collected before the preference was changed. Where appropriate, previously collected information will be handled in line with our Privacy Policy, applicable obligations and the purpose for which it was collected.

Cookie duration, information and updates

Session and persistent cookies

Session cookies operate while your browser session is open and are usually removed when the session ends. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie depends on its purpose. Necessary security or session cookies may have a different duration from preference, analytics or marketing cookies.

Information collected through cookies

Depending on the cookie and the way it is used, information may include a device or browser identifier, IP address, approximate location, pages viewed, referring website, access times, interaction with website features, language settings and information about the device or browser. Cookie information may be combined with information you provide directly or information collected through your use of our services, where this is permitted and necessary for the relevant purpose.

We use and protect information collected through cookies in accordance with our Privacy Policy. That policy provides further information about how personal information may be collected, used, stored, disclosed and managed, as well as how you may exercise available privacy rights and choices.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our practices. The updated version will be published on this page with a revised date where appropriate. You should check this page periodically so that you remain aware of how cookies may be used.

If a significant change affects your choices or the way optional cookies are used, we may provide additional notice through the website or another appropriate channel. Continuing to use the website after an updated policy is published may indicate that you have read the updated information, but any consent required for optional cookies will be requested through the available preference controls.

Questions about cookies

If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the contact or privacy support method made available on the Lucky Ones Casino website. When making an enquiry, provide enough information for us to understand the request, but do not include passwords, payment details or other sensitive information unless specifically requested through a secure process.