+ 500 Spins
Across first 4 deposits
- Wagering
- 40× bonus + spins
- Max Bet
- A$5
- Min Deposit
- A$20
- Max Bonus Payout
- A$5,000
Contact Lucky Ones Casino
If you need help with your Lucky Ones Casino account, email support@luckyonescasino-aud.com. Our support team can assist with general questions and direct your request to the appropriate area. Please provide enough information for us to understand the issue and respond as efficiently as possible.
Lucky Ones Casino operates under licence OGL/2023/174/0082 issued by the Curaçao Gaming Control Board. All random number generators and games carry certification from iTech Labs, and the platform uses SSL encryption to protect player data.
How to get in touch
The easiest way to contact Lucky Ones Casino is by email. Send your message to support@luckyonescasino-aud.com and include a clear subject line. Support requests are usually answered within 24 hours, although response times can vary depending on the nature and complexity of the request.
You may contact support about matters including:
- Account access, account details and verification questions
- Deposits, withdrawals and other payment enquiries
- Bonus terms, eligibility and general promotion questions
- Technical problems, website errors or difficulties using account features
- Responsible gambling requests, including help with account-related limits or restrictions
What to include in your message
To help us review your enquiry faster, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or which part of the website was affected. If relevant, attach screenshots showing the error or message you received. Do not include your password or other unnecessary sensitive information. If your request concerns responsible gambling, state clearly what assistance you are seeking so it can be handled appropriately.